Compassionate Care
Compassionate Care, Every Day.
Care You Can Trust. People You Can Rely On.
Professional Care at Home in Edinburgh and the Lothians — built around the person, delivered with dignity.
For Families
Quality Care at Home — Family-Focused.
Consistent carers. Clear communication. Real human relationships.
Personal care, dementia and mental health support, respite, overnight and live-in care across Edinburgh, Midlothian, East & West Lothian.
For Professionals
Rapid, Responsive Referral Pathways.
Same-day starts where possible for hospital discharge and urgent cases.
Direct lines for hospital teams, social work, NHS, OT and community partners — coordinated, professional, dependable.
What we do
Three pillars of Zitel care.
Specialist, person-centred support across Edinburgh and the Lothians — built around the individual, delivered by trained and trusted carers.
Care at Home
Person-centred domiciliary care — personal care, medication support, companionship and daily living, delivered with dignity.
Find out moreMental Health, Dementia & Neurodiversity Support
Specialist support for people living with mental health conditions, dementia, autism and learning disabilities, promoting wellbeing, independence and meaningful outcomes.
Find out moreHospital Discharge & Complex Care
Rapid, coordinated packages from hospital to home — including same-day starts and complex clinical needs.
Find out moreOur Values
Respect. Compassion. Integrity. Safety. Learning.
Five values that shape every conversation, every visit and every care plan at Zitel.
Respect
Dignity, courtesy and active listening — always.
Compassion
Real human warmth in every visit.
Integrity
Honest, transparent, dependable.
Safety
Safeguarding and quality at the core.
Learning
Always improving, always developing.
Our Services
Home Care Edinburgh — specialist support, tailored.
From a few hours a week to 24-hour live-in care — every package is built around the person.
Get started
Tell us about your care needs.
Speak to our Edinburgh team about dementia, mental health, hospital discharge or daily living support.
Why Families Choose Zitel
Care that feels personal — and stays consistent.
Families across Edinburgh come to Zitel for the same reasons: dependable carers, clear communication and a team that treats their loved one as an individual.
Consistent carers
Small, regular teams who learn your routine and build real trust.
Flexible support packages
From a single weekly visit to 24-hour live-in care — scaled to fit.
Rapid referrals
Same-day starts where possible for hospital discharges and urgent cases.
Local Edinburgh-based service
We know the city, the people and the partner agencies.
Professional oversight
Registered manager and senior team active in every package.
Leadership
Led by Clinical and Care Experience
Zitel Healthcare Services Ltd is led by a Registered Mental Health Nurse (RMN) with experience across mental health, learning disabilities, autism support, community care and regulated social care services.
We believe excellent care is built on compassion, professionalism, dignity and strong governance. Our leadership team is committed to maintaining high standards while helping people remain independent in their own homes and communities.
For Professionals
Professional Referrals Welcome
We work alongside health and social care professionals across Edinburgh and the Lothians to provide responsive, person-centred support.
We welcome referrals from
- Social Workers
- Hospital Discharge Teams
- Occupational Therapists
- Community Mental Health Teams
- GP Practices
- NHS Services
- Self-Directed Support Coordinators
- Family Representatives
Areas Covered
Care at Home Edinburgh & the Lothians.
Local teams across our service area, with consistent carers who get to know you well.
Quality you can trust
Building Trust Through Quality Care
As a newly registered Care Inspectorate service, Zitel Healthcare Services Ltd is committed to delivering safe, compassionate and person-centred support. We welcome feedback from the people we support, families and professional partners as we continue to grow.
Care Inspectorate Registered
Regulated and inspected care service.
Experienced Leadership
Professional oversight and quality assurance.
Person-Centred Support
Care tailored to individual needs and outcomes.
Google Reviews
As a newly registered Care Inspectorate service, we welcome feedback from the people we support, families and professional partners as we continue to grow and develop high-quality care across Edinburgh and the Lothians.
Ready to talk?
Compassionate Care, Every Day.
Speak to our Edinburgh-based team — about care for yourself, a loved one, or to make a professional referral.
Zitel at a glance
Your local Edinburgh care team.
A snapshot of what Zitel stands for — a Care Inspectorate registered service delivering person-centred support across Edinburgh and the Lothians.
- Care Inspectorate Registered (CS2026000253)
- Treating every person like family
- Edinburgh, West & East Lothian, Midlothian
- 07482 646411 · info@zitelhealthcaregroup.co.uk
